Category Archives: Services

All things “hairy” – where to go for your next haircut!

One of the many  challenges in moving to a new city/country (aside from figuring out how to grocery shop and drive!) is finding a good person to cut your hair! Here are a few recommendations of fellow expats in Vienna who searched high and low for their favorite haircutters and stylists!

If your fabulous stylist isn’t on our list, leave us a comment!

1st District:

  • Bundy & Bundy – multiple locations; Marietta in the 1st district speaks perfect English; she does excellent up-do’s as well as cuts.

4th District:

  • Hair Affair – By Karin.  I love my hairdresser Claudia at Hair Affair. She’s great with color, does nice cuts, does beautiful up-dos for balls, speaks great English, is very friendly, and is not expensive. The shop is on tram line 1 by the stop for Johan Strauss Gasse in the 4th district – just about a 10-12 minute ride from Schottentor. Today I had a color, cut, and conditioner for 65 euros. She gets that I want color that is natural. She gets that I don’t want to spend 25 extra euros to dry/style my hair on a warm sunny day. I would love for her to get some new clients – she’s a very hard worker and someone I will truly miss.

9th District:

  • Hair Wolf – many of the staff speak English, stylist Jacky is especially recommended (also speaks Turkish), store carries Redken and Bumble and Bumble products.

18th district:

  • Salon Tampier (no website; English spoken, Tel: 4799920), Bastiengasse 16, 1180 Vienna

19th district:

  • Sandra Fischer’s salon (limited English spoken; bring a picture! Reasonable prices e.g. wash, cut, blow around 50 Euros)
  • Hairbusters – multiple stores but the location in the 19th comes recommended, particularly the hairstylist Oxana (no English; reasonable prices – wash, cut, and blow dry about 40 Euros; she also cuts kids’ hair)

Multiple locations:


Prepaid SIM Cards

One of the main concerns many of us have immediately upon arriving at post is how to set up mobile phone service. This post gives a great overview of setting up a traditional monthly plan. However, monthly plans don’t always work well for everyone. I don’t like dealing with the hassle of having to cancel a phone contract in the midst of packout chaos and since I already had an unlocked iPhone, a prepaid SIM is the perfect solution for me. They’re also great for visitors who want a means of communication to feel more secure wandering off on their own as well as for those who ultimately want a contract but need a phone as they wait for the documentation necessary to set up a monthly contract plan.

So how do you get a prepaid SIM?

Fortunately it’s very easy. All three of the major carriers, A1, T-Mobile, and Drei (formally Orange), offer prepaid plans. You can choose either a traditional prepaid service where your prepaid balance is deducted for each call/text/MB of data used or you can set up a non-binding monthly service where you get a set amount of calls/texts/data on a monthly basis.

The monthly option is different than a contract plan in that it is on a month-to-month basis. You are not billed nor is your bank account debited each month. It is your responsibility to remember to refill your account balance each month if you want to continue service. Unlike the contract plans, documentation (residency permits, address, etc.) is not required to purchase a prepaid SIM card, making one easy to obtain immediately upon arrival.

Where can I get a prepaid SIM?

All three major carriers have their own stores throughout the city and at many malls if you want to buy directly from the carrier. There are also numerous independent cellular stores selling SIM cards for all the carriers. One is even located in the arrivals area of the airport which I have used successfully for myself and guests (and so far the staff has always spoken English). Post offices and larger supermarket/department store chains often sell SIMs as well.

How do I add money to a prepaid account?

Fortunately, they make this easy too and there are a number of options:

  • You can create an account with your carrier and add credit online using a credit or debit card.
  • You can add credit through an ATM.
  • There is a link within Bank Austria’s online banking portal to add credit.
  • You can purchase credit vouchers at many Tabak stores, grocery stores, post offices, and gas stations.

Do I need an unlocked phone?

You do not need an unlocked phone and can purchase one with your SIM card if necessary.

My father-in-law wanted a phone while he was visiting and got a very basic no-frills phone with a SIM and enough credit for his two week stay for around 20 Euros (in January 2014).

Can I use any unlocked phone?

If you already have an unlocked phone, or plan on purchasing one in the US before arrival, you’ll want to make sure it is GSM compatible, supporting quad-band frequencies, so that it will work on the European network.

What if I travel outside of Austria or want to call outside of Austria?

You’ll need to check with the service carrier to determine the charges as it varies by country/region. If you plan on using your phone a lot while travelling or frequently call a specific country, there are add on packages available for these situations similar to those offered for contract plans.

This is my experience with prepaid SIM cards as of May 2014. If you have any additional information to share or if policies have changed, please let TriVienna know so we can update this post.

Submitted by Kerry


Q. Does anyone have any experience with/recommendations for orthodontics in Vienna or a nearby city? (Posted 6/13/2013)

A. We used a great one: Claudia Smiles on Billrothstrasse in the 19th district. (Note: The orthodontist’s name is Dr. Claudia Aichinger-Pfandl and this is the website for her practice.)

A. Dr. Eva-Maria Madani. (Note: View her practice’s website here.)

MacBook Battery Replacement

Q. Where do I go to get my MacBook battery replaced? (Posted 5/24/2013)

A. There is a Mac store in the 4th district, or you can go to the Apple section in Saturn at Donau Zentrum.

A. There is an authorized Apple reseller called McShark (which has a store located in Donau Zentrum). Their location on Mariahilferstrasse is where they accept items for repair.

A. Use the Apple store locator on Apple’s Austrian website.

Tickets for the Vienna Boys Choir

Q. My mom is coming to visit and I’d like to take her to see the Vienna Boys Choir, but the links are so confusing. Has anyone done this already? (Posted 4/22/2013)

A. We’ve gone to the Sunday mass at the Hofkapelle, which is very nice and feels special, although the boys are up in the organ loft so you can’t see them while they sing the mass. They do come down at the end and sing one more piece after the mass. I went there in person to get tickets — it’s in an inner courtyard above the Schatzkammer and it’s only open these times:

Friday / Saturday: 11:00 to 13:00 and 15:00 to 5:00 p.m. 

Sunday / Sunday: 8:15 to 9:15