Q. Does anyone have any experience with/recommendations for orthodontics in Vienna or a nearby city? (Posted 6/13/2013)
A. We used a great one: Claudia Smiles on Billrothstrasse in the 19th district. (Note: The orthodontist’s name is Dr. Claudia Aichinger-Pfandl and this is the website for her practice.)
A. Dr. Eva-Maria Madani. (Note: View her practice’s website here.)
Q. Does anyone have a recommendation for a doctor who does allergy testing/shots? (Posted 3/19/2013)
A. I just received a recommendation for Dr. Reinhard Jarisch for this exact stuff. He’s located in the 21st district at Franz Jonasplatz 8/6. (Note: this is the website for the practice with which Dr. Jarisch is associated: http://www.faz.at/en/home.html)
Q. Does anyone have a suggestion for a massage therapist that is an RMT (so insurance will help cover the cost). (Posted 12/5/2012)
A. Katharina Neuhofer (Note: this is the website for the practice with which she is associated). I used her after my shoulder surgery for my physical therapy appointment. She is right behind the Bilat.
A. There is a woman at the Marriott spa by the name of Margarietta.
The version of the embassy’s health guide that we received upon our summer 2012 arrival lists several obstetricians in the 9th district, and one in the 17th. I have heard great things about a couple of these doctors, but the thought of trekking to the 9th district on a weekly basis towards the end of my pregnancy was dismaying. My solution was to find an OB closer to home in the 19th district.
Univ.-Prof. Dr. Kucera-Sliutz came highly recommended to me by a non-embassy American expat. She is a co-founder of a female health network and continues to do research and publish papers, and practices gynaecology as well as obstetrics. Most importantly to me is that her office is located on Agnesgasse directly behind the 35A bus stop and across from the 39A bus stop (stop “Agnesgasse” on both bus lines). She delivers primarily at Privatklink Rudolfinerhaus, but will follow her patients to other hospitals if they choose to deliver elsewhere.
Another huge bonus (that I’ve not yet had to utilize) is that her office provides child care during your appointment if you request it in advance. There is a play area with cushions on the floor, books, and toys. I assume it’s her office manager who would be watching the children, and her office manager speaks excellent English. The doctor herself speaks near-fluent English.
Every appointment is split into two parts: the first part is where you are weighed and the doctor checks the baby via ultrasound, and the second part is when you sit with the doctor to discuss any questions or concerns that you have. You literally move into a separate sitting area for the discussion, so you don’t feel like you are rushed to leave the office before you have a chance to discuss whatever is on your mind.
Dr. Kucera-Sliutz can take blood for a majority of the necessary blood work in her office, which saves you several trips to the lab. The lab sends you its bills directly through the mail. There have been three instances where she has had to refer me to outside providers: for a second trimester physical exam (OBs here don’t do physical exams apparently), a detailed anomaly scan, and a glucose test. In each instance she provided a referral to a place where the staff spoke English, and gave detailed contact information for the facilities.
I have been very pleased with the care that Dr. Kucera-Sliutz has provided thus far and highly recommend her.
for more information:
- Visit the medical practice’s website.
This past weekend, I paid my first visit to the ER in Vienna after my daughter got bitten by a mosquito on her eye lid (you read that correctly, beware of the mosquitos this season!). We’re all good now but the process of finding emergency care was a bit confusing so here’s a quick guide as to where to go and what to expect.
In our case, I took my daughter to AKH’s emergency room as it was the easiest hospital for me to get to (U6 stop: AKH) and has a broad range of specialties (I wasn’t sure if she needed an eye specialist and/or a pediatrician – her eye was swollen shut).
One thing to keep in mind is that AKH is a huge complex so finding the right signs to follow can be a bit overwhelming. If you are looking for emergency care, follow signs specifying “Notfall” (emergency) and/or “Unfall” (accident/trauma). There are a number of information booths and staff speak English.
Once you arrive in the ER, your case will be assessed (triage) by a physician who will hand you paperwork to complete (asking for your contact information) that you then bring to the “Leitstelle” (think administrative nurses’ station). You will need photo ID (passport or red legit card) and be charged 150 Euros (yes, before you see anyone). You can pay in cash or with Austrian bankomat/debit and international and Austrian credit card. A few weeks later, you will receive a bill from AKH with the remaining balance (or in case you overpaid, you will receive instructions how to collect your money).
You will then be directed in which waiting area to sit before you are called. Please note that privacy is very limited here.
Emergency phone numbers (medical):
- Ambulance (die Rettung): 144
- Call the ambulance in case of true emergency and when you need help transporting a patient. Note that the ambulance will determine upon assessment where to take the patient for the appropriate care (they will be in radio contact with the appropriate hospital).
- Pharmacy service: 1455 ( In each district pharmacies take turns staying open during lunch, overnight and at weekends. See also our pharmacy post)
- 24-hour emergency psychiatric support: 31330 (see also the brochure)
Additional emergency phone numbers:
- Fire department (die Feuerwehr): 122
- Police (die Polizei): 133
- Vienna poison control: 406-4343
Hospitals with a trauma center:
FOR MORE INFORMATION ON VIENNA EMERGENCY CARE:
Thanks to all the TriMission people who provided their valuable input – particularly Sina!